To whom should protests directed at the agency be addressed?

Protests directed at an agency regarding contracts or procurement actions should be addressed to the Contracting Officer. The Contracting Officer is responsible for overseeing all aspects of the contracting process, including compliance with applicable laws and regulations. When a protest is made, it is crucial to direct it to the individual who has the authority to resolve contract-related disputes and complaints.

The Contracting Officer is in a position to review the protest, assess the facts and circumstances surrounding the issue, and provide a formal response. This ensures that the protest is handled appropriately and that the concerned party receives an official resolution. Addressing the protest to the right authority streamlines the process and helps maintain order and fairness in the procurement process. Other roles, such as the Chief of Staff, Agency Director, or Executive Officer, may not necessarily have the direct involvement or authority related to specific contracting issues, making the Contracting Officer the most suitable recipient for such protests.